FAQ – Drippin Jewellery

Unfortunately Drippin Jewellery is unable to advise what customs charges may be applied to international shipments. Any customs charges are applied at the discretion of the carrier and local laws and all customs charges will be payable by the customer and will not be covered by Drippin Jewellery.

For more accurate information, we’d suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected delivery charges at your end.

We do not accept returns unless the item you purchased is defective. If you received a defective item, please contact us within 48 hours upon reception at info@drippinjewellery.com with details of the product and the defect. You can send the item you consider defective to:

Drippin Jewellery

55 Rue Louvain O 360-04

Montreal, Quebec, Canada

H2N 1A3

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

Shipping

Exchanges

Returns

Other